Terms & Conditions

Overthank provides IT services, including cybersecurity, cloud and infrastructure, web development, mobile app development, UI/UX design, and digital marketing. The scope, deliverables, timeline, and price of each engagement are set out in a written quotation, proposal, or agreement ("Quotation") that you accept before work begins. If a Quotation conflicts with these terms, the Quotation applies for that engagement.

• You must be at least 18 years old, or have permission from a parent or guardian, to purchase our services.
• You agree to provide accurate and up-to-date information when you contact us or make a payment.
• You must not use our website for any unlawful purpose, or attempt to disrupt, attack, or gain unauthorised access to it.

All prices are quoted in Sri Lankan Rupees (LKR) unless stated otherwise. Prices are confirmed in your Quotation and state whether applicable taxes are included. Any starting prices published or shared by us are indicative only. The final price depends on the agreed scope of work. We may change our prices at any time, but changes will not affect a Quotation you have already accepted.

• Payments can be made online by credit or debit card through our secure payment gateway (PayHere), or by bank transfer.
• Online card payments are processed by PayHere. We do not store your full card details. See our Privacy Policy.
• Payment may be required in advance, in milestones, or as a recurring subscription, as set out in your Quotation or invoice.
• We may pause work if a payment is overdue.
• For questions about invoices or payments, email billing@overthank.com.

Our services are delivered digitally or on-site as agreed. We do not ship physical goods. Delivery may include reports, source code, designs, deployed applications, configured systems, or ongoing managed services. Timelines in a Quotation are estimates and depend on you providing the information, access, and approvals we need on time. We will inform you promptly of any expected delay.

Cancellations and refunds are handled according to our Refund Policy. All approved refunds are made to the original payment method used for the transaction.

Accessing a computer system without lawful authority is an offence under the Computer Crime Act, No. 24 of 2007 of Sri Lanka. For penetration testing, vulnerability assessments, and similar security services, we will therefore only test systems that you own or are authorised to have tested, within the agreed scope.

• Before testing begins, you must give written authorisation, signed by a person with authority over the systems to be tested, and send it to legal@overthank.com.
• You are responsible for obtaining any third-party permissions required, for example from your hosting or cloud provider.
• We may pause or stop testing if the authorisation or scope is unclear or disputed. This is not a breach of these terms.

We treat all information you share with us, and any data we access while delivering our services, as confidential. We use it only to perform the agreed services. We are happy to sign a non-disclosure agreement (NDA) on request.

The content of this website, including text, graphics, and logos, belongs to OVERTHANK (PVT) LTD and may not be copied or reused without our written permission. Unless your Quotation says otherwise, ownership of custom deliverables created for you passes to you once full payment has been received. We keep ownership of our pre-existing tools, frameworks, and know-how, and grant you a licence to use them as part of the deliverables.

We perform our services with reasonable skill and care. However, no security service can guarantee that a system will never be compromised. To the extent permitted by law, we are not liable for any indirect or consequential loss, including loss of profit, revenue, or data. Our total liability for any engagement is limited to the amount you paid us for that engagement.

Nothing in these terms limits or excludes our liability for fraud, gross negligence, or wilful misconduct, or any liability or consumer right that cannot be limited or excluded under Sri Lankan law, including the Consumer Affairs Authority Act, No. 9 of 2003.

We may update these Terms & Conditions from time to time. The updated version will be published on this page with a new "Last updated" date. Changes do not affect engagements already agreed under a Quotation.

These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any dispute will be subject to the jurisdiction of the courts of Sri Lanka.